Data Recovery Sandhurst

The one-van and one-office business is the local speciality, and the data risk that goes with it is specific. Builders, electricians, plumbers, groundworkers, gardeners and mobile mechanics running the whole operation from a laptop on the kitchen table: the accounts package, the customer list, the quotes, the photographs of every job for the ones that go wrong later. There is no IT department behind that and often no backup at all, so when the laptop stops the business stops with it, including the ability to invoice for work already done.

Accounts data is worth a specific word. A Sage or QuickBooks company file that was open when the machine died is one of the more delicate things recovered here, because the file may be intact but internally inconsistent if writes were interrupted mid-transaction. It is recovered from an image and returned as it stands, then checked in the software rather than assumed to be fine. If you have a year end or a VAT quarter coming, say the date when you ring, because it changes what gets pulled out first.

Around that sit the ordinary jobs of a residential postcode. College Town, Little Sandhurst, Owlsmoor and the roads up towards Wildmoor Heath send household externals holding the family photographs, laptops that took a knock, and the occasional camera card from a weekend at the lake or over the water at Yateley. Small retailers along Yorktown Road post in till machines and back-office drives, and there is a steady trickle of home CCTV recorders from properties backing onto the heath.

Nothing here is collected and there is no counter in Sandhurst. The drive comes out of the machine, gets wrapped so nothing can rattle, and goes tracked and insured to Guildford Data Recovery, Building 2, Ground Floor, Guildford Business Park, Guildford GU2 8XH, which from GU47 is next working day. A courier you book and pay for yourself works just as well. Mobile phones and tablets are not taken, and storage soldered onto a mainboard is beyond this bench entirely.

Nothing is charged to find out what has happened. The free diagnostic closes 2 working days after the parcel arrives and ends in one fixed written figure and a straight account of the odds. Any single hard drive or SSD is £300 + VAT, cards and USB pen drives are £250 + VAT, NAS boxes and arrays start at £500 + VAT and increase with the disc count, CCTV and DVR recorders are £400 + VAT, BitLocker is £400 + VAT and forensic work with a written report is £800 + VAT. Logical faults carry no fix, no fee, so an unsuccessful attempt on one is not billed. Physical work, whether mechanical, electronic, board-level or chip-level, and anything water or fire damaged, takes 50% before the work with the balance only on success. Freephone 0800 689 0668, Mon–Fri 9:00am–5:30pm.