Seagate Customer Hard Drive Problems
I’ve been trying to get my Seagate ST1000LM014 to run at 1.5 g/bits as opposed to running at the 6 g/bits it should run at with SATA 3. It worked for all of about ten minutes then started to make a whole host of strange beeps before completely failing. This left me with a computer that no only would not work but would not recognize the hard drive. I put everything to the way it was but now the ST1000LM014 will do nothing other than spin up and then after a few moments of this with no intervention spins back down again. I know it wasn’t the smartest idea in the world but I thought if it would work it would save me time and money having to have everything copied off and the disk replaced. Now though it seems as though that is what’s going to need to happen but before I can replace the drive I need to remove all the contents from it because they are both valuable and personal. I took it to a well-known high street retailer who told me the problem was possibly repairable but they didn’t hold out much hope and that if it was I would definitely lose all of the information on the disc. I can’t afford to do that so need to find some way of removing the data without resorting to one of those programs on the net that proclaim to work but actually make a problem worse. Any ideas?
Can you provide me with some advice or help please? I took my Seagate ST3500320AS SD81 hard drive from one computer and installed it into a newer computer because I didn’t want to lose my data and wanted to be able to get up and running with things as quickly as I could. I’m a 3D graphics artist and have a lot of software and files on there that are of use to me. All of a sudden the hard drive ceased to function and I tried all the things I could think of to get it going again. I was told it was stuck in something called the ‘BSY State’ and that a firmware update would put the problem right. I tried connecting to the internet on another computer and downloading the firmware update and then installing it via CD but nothing happened. I contacted Seagate who didn’t seem to know what was going on or how to solve the problem and simply told me to reformat the drive. I can’t reformat the drive because I can’t get it to do anything. It turns out that this is a faulty drive; something I didn’t know and nobody told me when I bought it. So now I have a drive with a lifetime’s worth of info on it and I need help to retrieve it.