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Recover Data From An Acer Laptop

ACER ASPIRE 5745 LAPTOP

I have been using an Acer Aspire 5745 Touch laptop, and yesterday it completely froze on me. I had to do a manual restart, but this was not successful, and I could not get the laptop to shut down. In the end, I had to remove the battery and then put the battery back in. This usually boots the system back up, but at the moment all I am getting is a black screen, with a cursor at the top left corner. There is some message at the bottom which says press F12 or F2. I have pressed those buttons, and it does nothing to solve the problem, just cycles the system around again. I don’t want to lose the data which I have saved on the system.

ACER ASPIRE V3-571G

I have an Acer Aspire 571G which has just lost the hard drive. I have not been able to make a backup of the latest data. I was going to upgrade the system soon to a larger drive, but now it looks as though I will have to keep the old hard drive until I can get the data recovered from it. I will need to get the drivers, software and programs recovered. As well as that I need all the user data from the hard drive.